Accepted Payment Methods
We accept the following secure payment methods for your convenience:
Credit and Debit Cards
We accept major credit and debit cards including:
- Visa
- Mastercard
- American Express
- Maestro
All card payments are processed securely through encrypted payment gateways. We do not store your full card details on our servers.
Bank Transfer
For customers in the Netherlands, we accept direct bank transfers (iDEAL). Bank transfer payments may take 1-2 business days to process. Your order will be shipped once payment is confirmed.
For international bank transfers, please contact us for payment instructions. Please note that bank transfer fees may apply and are the responsibility of the customer.
Payment Security
We take payment security seriously. All online payments are processed through secure, encrypted connections. We comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure your payment information is protected.
We never store your complete credit card information. All sensitive payment data is handled by our secure payment processors.
Payment Processing
Payment is required at the time of order placement. Once your payment is confirmed, we will begin processing your order. Payment confirmation typically occurs immediately for card payments and within 1-2 business days for bank transfers.
Currency
All prices are displayed in Euros (€). For international customers, your bank or payment provider will convert the amount to your local currency at the current exchange rate. Any currency conversion fees are the responsibility of the customer.
Payment Issues
If you experience any issues with payment processing, please contact us immediately. Common issues include:
- Payment declined by your bank or card issuer
- Incorrect billing address
- Insufficient funds
- Technical errors during payment processing
We will work with you to resolve payment issues promptly.
Refunds
Refunds for returned items will be issued to the original payment method used for the purchase. Refund processing typically takes 3-5 business days after we receive and inspect the returned item. For more information about refunds, please see our Return Policy.
Contact Information
For questions about payment methods or payment issues, please contact us:
Van Beek Art Supplies B.V.
KVK: 34089541 | VAT: NL803209502B01
Store Location: Weteringschans 201, 1017 XG Amsterdam, Netherlands
Email: flux@flushingyrdraini.world
Phone: +31 20 623 9647
Business Hours: Monday - Friday, 9:00 - 17:00 CET